Returns & Exchanges
To be eligible for a return, your item must be unused and in the same condition that you received it. Please have all items in original packaging.
Turnaround time for returns & exchanges is about 1-2 weeks once we receive the item(s). For faster turnaround, use an expedited shipping service. All returns and exchanges must be made within 30 days of receive date.
Directions for Making a Return or Exchange:
Please print out the Returns & Exchanges PDF. Read and follow all directions on the returns & exchanges form and include in the return box.
Once you've completed the Form, please follow the link below to submit a return request.
Returns & Exchanges Terms
Several types of goods are exempt from being returned. We cannot accept stickers or coozies as return items.
Additional non-returnable items:
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
If you’ve done so and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We replace items if they are defective or damaged.----
To return your product, you should mail your product to: 1750 Jessamine Rd Charleston South Carolina US 29407
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.